Repair Management Software
Repair Management Software without paper notes, Excel and chaos
RepairCMS brings repair jobs, quotes, invoices and inventory into one system. From intake to final invoice, for repair shops and service teams fixing electronics, phones, watches, bikes, cameras and more.
- 5.0on GetApp, Capterra & Software Advice
- 14 days free
- Servers in Germany
Manage repairs the simple way
All jobs, payments and stock levels live in one place instead of five different tools.
Without RepairCMS
- Jobs live on paper notes and in Excel lists
- Quotes get typed, printed and chased by phone
- Nobody knows which part is still in stock
- Details disappear into WhatsApp chats and email inboxes
- Invoices go out late, payments arrive even later
With RepairCMS
- Every job at a glance, color coded by status
- Send a quote in one click, your customer approves online
- Stock levels always current, alerts before anything runs out
- Team and customer communication directly on the job
- Invoice created from the quote, online payment included
In short
What is repair management software?
Repair management software records, organizes and documents all repair jobs of a business in one place. It connects job intake, quoting, spare parts management, invoicing and customer communication in one continuous workflow. Instead of paper notes, Excel and disconnected tools, the whole team works from one shared view.
- Every job has a clear status, nothing gets lost
- Customers are updated automatically instead of calling in
- Every service gets billed because nothing is forgotten
Who is RepairCMS made for?
For businesses that repair. From one-person workshops to service centers with several locations, from walk-in repairs to mail-in service.
- Phone repair
- Computers and IT
- Watchmakers
- Bikes and e-bikes
- Camera repair
- E-scooters
- Coffee machines
- Sewing machines
- Industrial electronics
- Service centers
- Manufacturers with service departments
All the key features for your repair management
Seven modules, one system. Each one removes a step you still do by hand today.
01Repair Ticketing
Every job is a ticket
Status, device, serial number, storage location and assigned team member at a glance. Book standard repairs from your price list or per device for special cases, and let customers sign digitally right on the tablet.
02Repair Quoting
The quote your customers approve online
The quote appears as an interactive block in the customer portal, not as a PDF attachment. Your customer sees line items and photos, adds or removes optional items and approves online. If they decline, the diagnostic fee you have set is charged automatically.
03Invoicing
Invoice from the quote, payment online
The invoice is created from the approved quote, with no double data entry. Customers pay online with card or wallets such as PayPal, Apple Pay and Google Pay. E-invoicing and QR code bank transfer are included in every plan.
04Inventory
Know your stock before parts run out
Stock levels in real time, automatic alerts before a part runs out, purchase history per supplier and serial numbers for key components. Technicians report the parts they need straight from the job.
05CRM
Customers and suppliers in one system
Every contact shows its complete history, all jobs, all invoices and total revenue. Customers and suppliers sit in the same system, with no second tool needed.
06All-In-One Service Hub
Every message attached to the right job
Customer messages and internal team communication come together on the job, in one inbox. No lost emails, no jumping between apps.
07Repair Tracking
The customer portal with your logo
Your customers follow their repair status in real time in a portal carrying your branding. Fewer status calls, more trust.
How a repair job moves through RepairCMS
Six steps, one system, no switching between tools.
- 1
Intake
Walk-in, mail-in or online form, with device, serial number and digital signature.
- 2
Diagnosis
The technician documents the findings and reports the parts needed.
- 3
Quote
Your customer approves online in the portal, with optional instant payment.
- 4
Repair
The status changes and your customer sees it in real time.
- 5
Invoice
Created from the approved quote, paid online or in store.
- 6
Completion
History and revenue land in the CRM automatically.
Setup takes around 10 minutes with the start assistant. No project, no installation costs.
What our members say
Rated 5.0 on GetApp, Capterra and Software Advice.
Everything runs automatically and you save at least one employee. Through the quoting feature, customers approve or decline via a link with a PDF. In use for over 5 years.
Better organization in the workshop, an intuitive interface, easy job creation and quote management. Feedback gets implemented quickly.
Specialized in watchmakers, with clear time savings on quotes and communication, and an uncomplicated setup.
Top quality and first class service. Repair jobs, inventory and sales managed seamlessly, with competent support.
Great, everything really fits. The print function in particular is super flexible.
Easy to use and helpful. Nothing to complain about, it is super simple and has only very minor bugs.
Common questions about repair management software
Short answers, no fine print.
What is repair management software?
Repair management software records every repair job of a business in one central place and guides it through the entire workflow, from intake to quote, spare parts and final invoice. RepairCMS covers this complete workflow, including a customer portal and online payment.
Which industries is RepairCMS made for?
RepairCMS is built for businesses that repair devices. That includes phone and computer repair, watchmakers, bike and e-bike workshops, camera services, coffee machine and sewing machine technicians, industrial electronics and service centers. It is not built for auto repair shops, there are specialized solutions for that.
How much does RepairCMS cost?
The Starter plan begins at €29 per month with annual billing, or €32 per month billed monthly. All plans include repair ticketing, invoicing, online payment, the customer portal and CRM. You will find all details on the pricing page.
Can I try RepairCMS for free?
Yes, you can test RepairCMS free for 14 days with all key features included. The start assistant sets up your system in around 10 minutes.
Is RepairCMS GDPR compliant?
Yes. Your data is stored on servers in Germany.
Does RepairCMS work with my accounting software?
Yes. RepairCMS invoices can be handed over to Lexware Office automatically and are compatible with DATEV. E-invoicing based on ZUGFeRD 2.3, the German e-invoicing standard, is included in all plans.
Ready for simpler repair management?
Try RepairCMS free for 14 days, or book a demo and see the system live.
