CRM system
CRM Software for Repair Businesses: customers and jobs in one place
The CRM for repair shops, service centers and manufacturers.
5.0 GetApp
5.0 Software Advice
5.0 Capterra
A CRM built for repair shops keeps every customer and every job in one place
A CRM for repair shops keeps every customer interaction and every repair job in one place, so your team sees the whole picture at a glance. RepairCMS pulls customer data, communication and job history together instead of spreading them across notes, email and paper. That is the difference between guessing and knowing your customer.
Without RepairCMS
- ✕ Neglected customer communication
- ✕ Unstructured contacts
- ✕ No control over purchases and suppliers
- ✕ Incomplete job data
- ✕ Limited view of customer value
With RepairCMS
- ✓ A record of all customer communication
- ✓ Effective contact management
- ✓ Real time view of supplier spending
- ✓ Job and invoice tracking
- ✓ Revenue tracking
Keep an eye on your revenue
Managing customers and suppliers in your workshop, made simple
All your customer, job and supplier data in one place. Available to your whole team.
Strengthen your customer relationships
Manage customer data, track jobs and stay in touch. For faster, better service.
Every contact detail at a glance
Customers and suppliers organized and found in seconds. With billing and shipping address, IBAN and VAT ID right on the contact.
Customer revenue and supplier spending
See which customers bring in revenue and what you spend with each supplier.
Customer history, every interaction on record
Every message, every job and every invoice lands automatically in the contact's activity history.
The full customer history, repairs, invoices and messages
See each customer's repair, invoice and purchase history at a glance. With all the details on hand you deliver personal service and make well informed decisions. For happier customers and more repeat business.
With RepairCMS you run your repair service from the first request to payment
Communication, jobs and invoices, all on one contact, all in one system.
Easy to use
Contact management made easy for repair teams
Centralize your customer data. Everything stays current and available to your whole team.
Contact management
Simple management of customer and supplier data
Organized data keeps your workflows smooth. From the first contact to the reorder.
Try for freeWhy a CRM system is a must for every repair business
RepairCMS simplifies every process in your repair business, from contact management and repair tickets to supplier spending. All in one system.
Simplified contact management
Customer data and repair histories in one place. Your team finds everything without searching.
Your most important customers and suppliers in view
Revenue per customer and spending per supplier, right on the contact.
Streamlined customer data for smooth operations
Central contact records for fast access. No double entry, no sticky notes.
German cloud server with 99 % uptime
Secure operation on powerful servers in Germany
Your data sits on powerful, secure servers in Germany. GDPR compliant.
Productive thanks to 99 % uptime
With a 99% uptime guarantee, your business runs smoothly and without interruption.
Frequently asked questions about CRM for repair businesses
Answered in short, no fine print.
What is CRM software for repair businesses?
It is a system that keeps all your customer and supplier data, communication and job history in one place, tied directly to your repairs. In RepairCMS the CRM connects to your repair tickets, so every contact shows its full repair, invoice and message history.
How is RepairCMS different from a classic CRM?
A classic CRM is built for sales pipelines. RepairCMS is built for repair work, so each contact is linked to the repair jobs, quotes and invoices behind it, not just to deals. You see revenue per customer and spending per supplier without leaving the repair workflow.
Is the CRM included in every plan?
Yes. The CRM system is part of every plan, starting with the Starter plan at 29 EUR per month billed annually. You can try every important feature free for 14 days. See the full pricing page.
Can I manage suppliers in the CRM too?
Yes. Each supplier contact holds purchase prices, order history and total spending, so your supplier side is as clear as your customer side.
Is my customer data stored in a GDPR compliant way?
Yes. Your data sits on secure servers in Germany and is stored GDPR compliant. Read more about safety and reliability.
Ready to optimize your repair process?
Join our happy customers and take your repair management to the next level with RepairCMS Ultimate.
