Repair Management Software that unites communication and control in your service business

From repair intake to invoicing. The repair software for workshops and manufacturers, with clear workflows and direct communication.

Book a Demo Try for free

Free for 14 days with everything in the Team plan, no payment details needed.

5.0 from 6 reviews on GetApp, Software Advice and Capterra.

RepairCMS repair management software: quote in the customer chat with accept and decline

These businesses organize their repairs every day with RepairCMS

Features

Repair software that workshops and manufacturers use every day

RepairCMS is cloud-based repair management software that brings job intake, quotes, the customer portal and invoicing together in one system.

Intake

Repair order captured in under 60 seconds

Device, customer and fault in one workflow. For IT, PC, smartphones, e-bikes, scooters, watches, manufacturers and more.

More about repair management

Team

Collaboration with built-in team messaging

Assign repair tickets to the right employee and message your team internally, right on the job.

More about team collaboration

Quotes

Your customer approves the quote in the portal

They see the quote online and accept or decline it. You no longer have to chase anyone by phone.

More about quoting software

Inventory

Always the right items in stock

Keep stock, items and prices in view, with stock alerts and a price calculator.

More about inventory management

Invoicing

Invoices your customer pays online

With a payment link through Ultimate FastPAY, e-invoices to ZUGFeRD and EN 16931, and a QR code for SEPA transfers.

More about invoicing software

Everything in one system, from intake to the paid invoice.

Try for free

Free for 14 days, no payment details needed.

RepairCMS App on an iPhone: home screen with 272 active jobs by status and an overview of what's waiting today

RepairCMS App for iPhone and Android

Intake, status, invoice. All on your phone.

Check in devices right on your phone, record their condition with photos and let your customer know as soon as the status changes. For iPhone and Android, included in every plan.

Scan

Capture the serial number or IMEI with the camera.

Photograph

Record condition and accessories, redact PINs and names.

Sign

Your customer signs on the screen at intake and at handover.

Notify

Change the status, and your customer gets an email or SMS.

Plus inventory, invoicing, printing and teamwork, over 100 features in one app.

See all app features

On Android, sign up right in the app. On iPhone, create your account on the web and sign in to the app.

On the App Store, it is called “RepairCMS Repair Shop Manager”.

Ultimate Repair Form Builder · New

Your customers book themselves. Around the clock.

Booking forms for your website, social media and the tablet on site. Your customer searches for the service, sees the price and books. Included from Team at no extra cost.

Try for free More about the repair request form

Repair request form on a workshop's website: a customer searches for the iPhone 15 display repair

Example from the demo. The workshop, prices and data are fictional.

How the booking reaches you

Four form types. One list in RepairCMS.

Repair Leads

Through your website and social media, around the clock.

Kiosk

Your customer checks in on a tablet on site.

Intake by your team

Your team books on site and prints the job receipt and device label.

RMA and warranty

Its own template for your customers' warranty claims.

Service requests

Every booking lands straight in RepairCMS.

You see all requests in one place and turn each one into a job.

RepairCMS Web App on a MacBook with the list of service requests from the repair request form

Your look

You set the logo, colors, fields and steps for each form yourself, without any code.

Tap a color. Sample businesses from the demo.

Prices in one place

You maintain services and prices once, centrally in RepairCMS. The form shows them to your customer.

Prepaid DHL return label from the repair request form, in front of it a phone with the thank-you page, the download button and the DHL QR code

Mail-in with DHL

With the Repair Logistics add-on, your customer gets a DHL return label by email. For booking locations in Germany.

More about the repair request form

Integrations

Connect RepairCMS to the tools you already use

Accounting, shipping, online payment and SMS, connected directly.

Lexware Office

Your RepairCMS invoices go to Lexware Office automatically.

In all plans

DHL Shipping

Shipping labels straight from the job, with the Repair Logistics add-on.

Add-on from Business

Ultimate FastPAY

Your customer pays invoices online, through Stripe.

In all plans

SMS to your customers

For new jobs, status changes and completed repairs, through your own seven.io account.

In all plans

See all integrations

Security

German cloud servers with 99.9% uptime

All you need is a browser. No installation and no servers of your own.

Servers in Germany

Your data is stored in Germany, the same in every plan.

GDPR

GDPR compliant

We process your data and your customers' data in line with the GDPR.

99.9%

Uptime

You can check the status of our online services at any time on status.repaircms.com.

Reviews

What workshops say about RepairCMS

Software Advice, 5.0 from 6 reviews for RepairCMS

Capterra, 5.0 from 6 reviews for RepairCMS

“Game changer for repair management”

Everything runs automatically and you save at least one employee. With the quote function, customers confirm or decline via a link with PDF. In use for over 5 years.

Halil E.

Electronics manufacturing · October 2024