Repair software compared
The difference rarely lies in the length of the feature list. It lies in where your data sits, in the route your invoice takes into accounting and in whether the workflow fits your business.
RepairCMS starts at 29 € net per month on annual billing, around 32 € net when paid monthly. The price is public on our pricing page.
Comparison matrix
Sixteen criteria that count in a repair business
This is what RepairCMS offers on each criterion. Where each provider stands is covered in the side-by-side comparison.
As of 9 August 2026
Source: product and contract documents
Criterion
Money and invoicing
5 criteria
E-invoicing ZUGFeRD
Receiving them has been mandatory in Germany since 2025
RepairCMS
✓
ZUGFeRD 2.3, included in every plan
Accounting connection
Handover to your tax adviser
RepairCMS
✓
Lexware Office, DATEV compatible
Applies to invoices created in RepairCMS. Receipts created in helloCash do not take this route.
Online payment and QR code
Your customer pays directly or scans the receipt
RepairCMS
✓
Ultimate FastPAY via Stripe, QR code on the receipt
No base fee. Each payment costs the Stripe fee plus 0.25 €.
Taking payment in store with a fiscal signature
TSE in Germany, RKSV in Austria
RepairCMS
Early Access with limited places
Through helloCash, for Germany and Austria
Add the helloCash Premium package per location and the TSE fee. Neither is charged by RepairCMS itself.
Document standard
How a document is structured and who adapts it
RepairCMS
✓
Documents follow DIN 5008, templates and number ranges adaptable
Customer and communication
3 criteria
Customer approval of the quote
Approval without rounds of phone calls
RepairCMS
✓
Approval in the customer portal, payment in the same window
Quote management from the Business plan.
Optional items in the quote
The item your customer ticks themselves
RepairCMS
✓
The customer ticks individual items on and off, the total adjusts
Quote management from the Business plan.
Messages on the order
With the customer and within the team, in one system
RepairCMS
✓
Chat in the customer portal, email and chat in one inbox
Workshop and stock
4 criteria
All repairs on one device
Looked up via the serial number
RepairCMS
✓
Complete serial number history
The serial number is captured at intake. Through it you call up every repair on that device.
Internal checklist
Check steps before handover, visible to your team only
RepairCMS
✓
In every plan, you name the check steps yourself
Spare part on the order
With an alert when stock runs low
RepairCMS
✓
Part on the order, alert on low stock, from the Team plan
Permissions per employee
Who sees which figures and messages
RepairCMS
✓
Permissions per employee, changes take effect immediately
Legal, contract and getting started
4 criteria
Portal for dealers and service partners
A separate login for your partners
RepairCMS
✓
Module from the Team plan, included with Enterprise
Paid module, not part of the plan itself. 39 € net per month, five logins included.
Where your data sits
Location of the database
RepairCMS
✓
Germany
Language of interface and support
Who answers when you call
RepairCMS
✓
German and English, support in both languages
Trial period
Time to test with real orders
RepairCMS
✓
14 days, extendable once to 21 days
Where each provider stands on these criteria is covered in its side-by-side comparison.
All statements about other providers come from their publicly accessible documentation, as of 9 August 2026. We compare what is documented and do not rate providers. Providers who consider a statement inaccurate or outdated can reach us at support@repaircms.com. We check every report and correct what needs correcting.
What comes with RepairCMS
What is included
Six points, each with its plan level. Everything else is on the product page.
A quote the customer assembles, approves and pays for in the portal themselves
Quote management from the Business plan
Integrated messaging with a unified inbox, chat directly in the repair portal
in every plan
Intake with condition report, photos and digital signature
in every plan
ZUGFeRD 2.3 and handover to Lexware Office, DATEV compatible
in every plan
Applies to invoices created in RepairCMS; receipts created in helloCash do not take this route.
Parts and stock management with stock alerts and price history
from the Team plan
Taking payment at the point of sale through helloCash
Early Access with limited places
Add the helloCash Premium package per location and the TSE fee, neither is charged by RepairCMS itself.
In detail
The three points you notice in everyday work
01
E-invoicing and accounting
ZUGFeRD 2.3 is part of every plan, including the smallest. You write the invoice as usual, the structured file is created with it and goes to Lexware Office, DATEV compatible. This applies to invoices created in RepairCMS; receipts created in helloCash do not take this route.
02
The quote as a sales moment
The quote sits in the customer portal. The customer ticks individual optional items on and off, sees the changed total immediately, approves digitally and pays online. The round of phone calls is gone, the upsell happens at the moment of decision. Quote management from the Business plan.
03
A workflow that stays in your own shop
RepairCMS follows one route: intake with condition report and digital signature, internal checks as a quality checklist, service report, invoice, handover. For manufacturers with special workflows such as RMA we build this as custom work in the Enterprise process. The standard product does not include these workflows.
Switching
What happens when you move
These three points decide a switch, not the feature list.
✓
Master data such as customers, devices and parts moves via export and import. Completed orders stay in the old system or come along as an archive file.
✓
The trial period runs 14 days and can be extended once to 21. Pick your quietest week and run both systems in parallel for a few days.
✓
From day one: a status link instead of callbacks, quote approval in the portal, ZUGFeRD created automatically. Quote management from the Business plan.
Frequently asked questions
What businesses ask before switching
How do I switch without losing data?
The usual route runs via an export from the old system and an import of the master data, that is customers, devices and parts. Open orders you recreate in the new system, completed ones stay in the old one until the retention period has expired.
How much time does the switch take?
Plan the switch for the quietest week of the year and run both systems in parallel for a few days. That is exactly what the trial period of 14 days, extendable once to 21, is for.
What happens to my old orders?
Completed orders and their invoices have to be retained, but they do not have to move. The usual way is an archive login in the old system or a full export as PDF and CSV. Only active orders and the master data you need every day move.
Why do the tables say “no information found” so often?
Because we only write down what we found in the provider's public documentation on the reference date. “No information found” means there was no information on it there. It expressly does not mean the feature is missing.
If in doubt, ask the provider directly. And write to us at support@repaircms.com if you find something we missed. We check every report and correct what needs correcting.
Side-by-side comparisons
RepairCMS versus individual providers
Every page follows the same structure: first who each system suits, then the table. Every page also lists the points where the other provider is ahead.
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RepairCMS and Repairline compared
Repairline is tailored to manufacturers, dealers and service networks, RepairCMS to the business that takes in, quotes, invoices and takes payment itself. Nineteen criteria, including two where Repairline is ahead.
View the comparison →
Businesses working with RepairCMS
