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Cookie Policy for RepairCMS

This is the Cookie Policy for RepairCMS, accessible from https://repaircms.com

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Account related cookies

    If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

  • Login related cookies

    We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

  • Email newsletters related cookies

    This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

  • Orders processing related cookies

    This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

  • Surveys related cookies

    From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

  • Forms related cookies

    When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

  • Site preferences cookies

    In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    For more information on Google Analytics cookies, see the official Google Analytics page.

  • Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

  • As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

  • The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

    For more information on Google AdSense see the official Google AdSense privacy FAQ.

  • Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {List the social networks whose features you have integrated with your site, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

 

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Customer online repair status tracking

Let your customers track their job status online. After booking a repair job, RepairCMS will create the online tracking link. This link appears on the booking receipt and can be sent to your client by e-mail automatically when the option is enabled in Triggers

View information about the repair case, from damage photos, service reports to any repair documents captured in upload field.

status-trackingCustomer repair status tracking live online view

 

Live online repair status tracking allows you to:

  • Save time and money while reducing client calls
  • Provide a transparent repair process to your clients
  • View damage photos and repair documents online
  • Act in a professional way towards customers

Responsive design

Most people use their smartphone or tablet to get information on the web. RepairCMS allows you to show the repair status in a responsive design.

full-responsive

 

 

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Terms & Conditions

ACCEPTANCE OF TERMS

Connections GmbH, provides its Service (as defined below) to You through its web site located at www.repaircms.com (the “Site”) and *.repaircms.net (URL of your account), subject to this Terms of Service agreement (“TOS”).
By accepting this TOS or by accessing or using the Service or Site, You acknowledge that you have read, understood, and agree to be bound by this TOS. If You are entering into this TOS on behalf of a company or other legal entity, You represent that You have the authority to bind such entity and its affiliates to these TOS, in which case the terms “You” or “Your” shall refer to such entity and its affiliates. If You do not have such authority, or if You do not agree with these TOS, You must not accept these TOS and may not use the Service.
Connections GmbH may change this TOS from time to time without prior notice. You can review the most current version of this TOS at any time at https://repaircms.com/en/tearms-and-conditions The revised terms and conditions will become effective upon posting and if You use the Service after that date, we will treat your use as acceptance of the revised terms and conditions. If any change to this TOS is not acceptable to You, your only remedy is to stop accessing and using the Service.

 

DESCRIPTION OF SERVICE

The “Service” includes (a) the Site, (b) the RepairCMS™ repair management software, tools and services provided through the Site and by the RepairCMS™ API made available via the Site, and (c) all software, data, text,sms, images, and content made available through the Site or services, or developed via the RepairCMS™ API (collectively referred to as the “Content”).
Any new features added to or augmenting the Service are also subject to this TOS.

 

GENERAL CONDITIONS/ ACCESS AND USE OF THE SERVICE

Subject to the terms and conditions of this TOS, You may access and use the Service only for Your internal business purposes as contemplated by the Agreement. You shall not (a) license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share or otherwise commercially exploit or make the Service available to any third party, other than as expressly permitted by this TOS; (b) use the Service to process data on behalf of any third party, or (c) use the Service in any unlawful manner or in any manner that interferes with or disrupts the integrity or performance of the Service and its components.

Subject only to the limited right to access and use the Service expressly granted to You under this TOS, all rights, title and interest in and to the Service and its components will remain with and belong exclusively to Connections GmbH. You shall not modify, adapt or hack the Service to falsely imply any sponsorship or association with Connections GmbH, or otherwise attempt to gain unauthorized access to the Service or its related systems or networks.

You are responsible for all information, data, text, messages or other materials that You transmit via the Service. You are responsible for maintaining the confidentiality of Your login and account and are fully responsible for any and all activities that occur under Your login or account. You agree and acknowledge that Your login may only be used by one (1) person – a single login shared by multiple people is not permitted. The system will automatically detect such behavior and You agree that Connections GmbH can charge you an additional monthly fee for it. You may create separate logins for as many people as Your plan allows.
Connections GmbH reserves the right to access any or all Your accounts in order to respond to Your requests for technical support. We shall maintain appropriate administrative, physical and technical safeguards for protection of the security, confidentiality and integrity of Your data. We will not disclose Your data except if compelled by law or if permitted by You.
You understand that the technical processing and transmission of the Service, including Your content, may be transferred unencrypted and involve (a) transmissions over various networks; (b) changes to conform and adapt to technical requirements of connecting networks or devices and (c) transmission to Connections GmbH’s third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to operate and maintain the Service. Connections GmbH will use reasonable efforts to publish on the site or notify You of any planned downtime of the Service.
The failure of Connections GmbH to exercise or enforce any right or provision of this TOS shall not be a waiver of that right. You acknowledge that this TOS is a contract between You and Connections GmbH, even though it is electronic and is not physically signed by You and Connections GmbH, and it governs Your use of the Service and takes the place of any prior agreements between You and Connections GmbH.

 

ACCOUNT TERMS

You must be 18 years or older to use this Service.
You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
You are responsible for maintaining the security of your username and password. Connections GmbH cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have accounts under your account).
You must not misrepresent yourself or take on the identity of someone else while using this service.
You may not use the Service for any illegal or unauthorized purpose.
You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
Violation of any of these agreements will result in the termination of your Account. While Connections GmbH prohibits such conduct and Content on the Service, you understand and agree that Connections GmbH cannot be responsible for the Content sendet via the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.

PAYMENT

Trials and Payments.  The Service is made available on a pay-as-you-go basis and is charged at the start of Your elected subscription term (generally monthly). All plans come with an initial free trial period of up to 14 days. If You do not sign up to a plan within the free trial period, Your account will be suspended and can only be reactivated by choosing plan and processing the payment. Once You have process the payment , You will be promptly billed and Your trial period will terminate.


Payment method: You may pay us via PayPal. We make use of secure third party payment gateways as disclosed on our website and we are not liable for any losses or damages suffered due to the use of these gateways.

Prices: Connections GmbH will charge you for our services at the prices published on our website.

CANCELLATION AND TERMINATION.

You are responsible for properly canceling Your account. The account owner (as defined in the sign-up procedure) can cancel the account at any time by an email sent to  with a request to cancel account. Connections GmbH will respond to this email and cancel Your account within one business day. There are no other means of canceling Your account. You will lose access to all of Your content upon cancellation and we will delete it in our normal course of business operations. This information cannot be recovered once your account is cancelled. If You cancel the Service before the end of Your current paid-up subscription period, your cancellation will take effect immediately and You will not be charged again.
Connections GmbH reserves the right to (i) modify or discontinue, temporarily or permanently, the Service (or any part thereof) and (ii) refuse any and all current and future use of the Service, suspend or terminate your account (any part thereof) or use of the Service and remove and discard any of Your content in the Service, for any reason, including, if Connections GmbH believes that You have violated these TOS. Connections GmbH will use all reasonable efforts to contact You directly via email or phone to warn You prior to suspension or termination of Your account. Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination of Your use of Service, may be referred to appropriate law enforcement authorities. Connections GmbH shall not be liable to You or any third party for any modification, suspension or discontinuation of the Service.

DISCLAIMER OF WARRANTIES.

THE SERVICE, INCLUDING THE SITE AND CONTENT, AND ALL SERVER AND NETWORK COMPONENTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, TO THE FULLEST EXTENT PERMITTED BY LAW AND CONNECTIONS GMBH EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT CONNECTIONS GMBH DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE OR VIRUS-FREE AND NO INFORMATION OR ADVICE OBTAINED BY YOU FROM CONNECTIONS OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS TOS.


LIMITATION OF LIABILITY.

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (WHETHER IN CONTRACT, TORT, OR OTHERWISE) SHALL CONNECTIONS GMBH BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST SALES OR BUSINESS, LOST DATA OR BUSINESS INTERRUPTION. IN ADDITION, CONNECTIONS GMBH SHALL NOT BE LIABLE FOR ANY DIRECT DAMAGES, COSTS, LOSSES OR LIABILITIES IN EXCESS OF THE MONTHLY SERVICE FEE PAID OR PAYABLE BY YOU FOR THE ONE MONTH PRECEDING THE TIME OF ANY CLAIM FOR MONETARY DAMAGES OR ONE HUNDRED (€ 100) EURO. THE PROVISIONS OF THIS SECTION ALLOCATE THE RISKS UNDER THIS TOS BETWEEN THE PARTIES, AND THE PARTIES HAVE RELIED ON THESE LIMITATIONS IN DETERMINING WHETHER TO ENTER INTO THIS AGREEMENT.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply to You. IN THESE STATES, CONNECTIONS GMBH’S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

GRANT OF LIMITED LICENSE

Subject to the terms and conditions of this Agreement, RepairCMS™ grants to you a non-exclusive, non-transferable, limited license to the Service solely for the purpose of accessing and using the Service in accordance with these Terms and Conditions during the term of this Agreement. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. You agree not to do any of the following:

  1. Copy the source code of the Service or its content
  2. Merge the Service with another program
  3. Reverse engineer (or make any attempt to discover the source code of the Service), disassemble, decompile, alter, duplicate, or make copies of the the Service, or the RepairCMS™ website
  4. Sublicense, rent, or lease any portion of the Service unless you are an authorized partner of RepairCMS™ and then only pursuant to your Partners' Agreement
  5. Use the Service for unauthorized commercial purposes (that is, for the purpose of generating revenue from the Service itself) or for any purposes other than those set forth in this Agreement, unless you do so as an authorized partner of RepairCMS™ pursuant to your Partners' Agreement
  6. Harass, threaten, embarrass or cause distress or discomfort to any Visitor, or any other individual or entity
  7. Impersonate any other person or entity, including without limitation any RepairCMS™ official, or misrepresent your affiliation with any other person or entity, or Send unsolicited bulk e-mail (spam) with a link to the Service (including button code or monitor tag) or RepairCMS™'s website, or a link to a website that contains a link to the Service.

 

ASSIGNMENT

Connections GmbH may assign or transfer this TOS, in whole or in part, without restriction.

EXPORT COMPLIANCE

You are responsible for complying with any applicable laws, rules, or regulations governing the export of the Service or any of its components.

 

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Privacy Policy

repaircms.com is a website, RepairCMS™ is a service owned by Connections GbmH. If you have any comments or questions you may address them to the customer service at , by telephone at +43 720 989 330 or via mail addressed to Connections GmbH Customer Service, Hauptstraße 15 - 5202 Neumarkt am Wallersee

Connections GmbH (in the text also called "RepairCMS" or "we") owns and runs repaircms.com (the "website") and the service of the brand RepairCMS™. RepairCMS™ respects the privacy of its users. RepairCMS™ respects the right to privacy of their software users and takes reasonable steps for the user to learn how and which information is processed. The acceptance of terms and conditions for the use of any RepairCMS™' service or deciding on using or purchasing any product offered by RepairCMS™ means accepting the RepairCMS™ Terms of Service and the RepairCMS™ Privacy Policy.
Provided Data

According to BGBl. I Nr. 165/1999 of the Austrian Data Security Law (Datenschutzgesetz 2000 (DSG 2000), the user is hereby informed that RepairCMS™ is digitally processing personal data for tasks arising from the agreement. Personal data and other user information collected by RepairCMS™ is used to complete user registration and to ensure access to RepairCMS™ services and products. While registering on the website https://www.repaircms.com we request that you provide us with such information as name, username, email, business name, address, website address and credit or payment card information when purchases of RepairCMS™ products are made. When contacting RepairCMS™, the user may be asked to render accessible analogical data to those provided while registering on the RepairCMS™ website. Personal data provided in connection with the correspondence between the user and RepairCMS™ shall only be used to reply to inquiries made by the user or to transfer information.

Data Disclosure

RepairCMS™ ensures that all actions when processing user data are pursuant to the Austrian Data Security Law.RepairCMS™' main purpose of gathering personal data and users' other information is to improve its services and products. These data shall not be disclosed to third parties unless the obligation to disclose the information to third parties results from the currently effective provisions of law or if it is necessary for RepairCMS™' security and its rights protection, including the protection against the claims submitted by third parties. The provided user's information may be utilized in the event of breach of the RepairCMS™ Terms and Conditions for the use of services, misuse of funds, the necessity to take action against all user's unlawful actions. RepairCMS™ will not transfer any information or personal data to third parties for sales or marketing reasons.

RepairCMS™ reserves the right to use the provided user data for marketing reasons with presenting up-to-date offer of services in direct contact with the users.
RepairCMS™ affirms that its employees have been committed to the data confidentiality agreement according to BGBl. I Nr. 165/1999, Austrian Data Security Law, and that RepairCMS™ has taken the necessary technical and organizational measures to ensure the implementation of the regulations of the Austrian Data Security Law according to BGBl. I Nr. 165/1999, Austrian Data Security Law. Credit and payment card data provided by the user are disclosed only to companies that conduct non-cash transactions and only to the extent necessary to effect the payments. Except for the situations mentioned above RepairCMS™ will never disclose any user data.
The user is responsible for the way he uses RepairCMS™. He decides whether personal data from end users is collected or to use the function of making all chat contacts anonymised. RepairCMS™ is not liable for the way a user deploys the chat system of RepairCMS™. As far as personal data is gathered, RepairCMS™ uses them solely to answer user questions, for handling contracts and for technical administration.
Deletion of saved personal data: the deletion of the saved personal data occurs, when the acceptance for saving these is withdrawn, when the purpose of saving the data is past or the saving is illegitimate because of other legal reasons.
Information about saved personal data: the user can any time request information about all personal data that is saved by RepairCMS™. Of course he has the right to correct wrong data or let RepairCMS™ delete saved personal data. Moreover, at any time he has the right to withdraw RepairCMS™' permission to gather, process and use his personal data.

Using HTTP Cookies

HTTP cookies (cookies) may be used while using RepairCMS™' services and products. These are pieces of information sent by the server, stored on a user's computer for the purpose of automatic identification of a particular user when using RepairCMS™' services. Cookies allow RepairCMS™ to quickly confirm a user's identity so that usage of the service becomes more effective and easier. RepairCMS™ only uses cookies for personalizing reasons. Cookies can be deleted at any time by the user. To do so they need to check the cookie settings of their browser.

Data Protection

RepairCMS™ makes use of technical safety measures of highest standards to protect the provided data against loss, destruction, misuse, disclosure and unauthorized access. The applied safety measures guarantee complete safety of the user data. RepairCMS™ makes everything possible to secure user data. However, no data transmission in the Internet can guarantee one hundred percent safety.

All RepairCMS™ servers are located in firewall-secured hosting facilities, meet newest levels of technology and have a full-time control office. RepairCMS™ is able to observe the system operations 24 7 and to react immediately to operation problems. The user data saved on RepairCMS™ servers are saved as backup every 24 hours. The user is aware that RepairCMS™ can only guarantee highest data protection if the user treats his login credentials confidentially. Through these login credentials he has access to his data. The user, never RepairCMS™, is liable for consequences of user chats and its contents.
Contact person for data security: If the user has questions about the gathering, processing and usage of his personal data, if he wants information about his data, correct it, delete it or withdraw permissions he has granted before, he can contact the following contact person:

Connections Gmbh, RepairCMS™
c/o Recep Gürsoy
Hauptstraße 15
5202 Neumarkt am Wallersee

Telephone: +43 (0)720 989 330

Modification of the Privacy Policy

Connections GmbH reserves the right to modify its RepairCMS™ Pirvacy Policy. The user may familiarize himself at any time with the currently effective version of the Privacy Policy on the RepairCMS™ website: https://repaircms.com Further use of products and services shall constitute the consent to accept privacy policy modifications.

Terms and Conditions

By using RepairCMS™ products and services the user is bounded to the Connections GmbH Terms and Conditions which are available at the website https://repaircms.com/en/tearms-and-conditions

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.
In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.
Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.
The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: https://tools.google.com/dlpage/gaoptout?hl=en.
Legal effectiveness of the data security
If any provision of this agreement is prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision shall, to the extent required, be severed from this agreement and rendered ineffective as far as possible without modifying the remaining provisions of this agreement, and shall not in any way affect any other circumstances of or the validity or enforcement of this agreement.

 

 



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